Pelton Solutions, LLC
Last reviewed: September 22, 2026
1. What this policy covers
This policy covers this website, peltonsolutions.com — the company's public site.
It does not cover our products. Knowledge ERP, Swiftrics and Live Agent Pro each have their own privacy policy and terms, which govern your account and any data you put into them:
If you are a customer of one of those products, that product's policy is the one that applies to your account.
2. What this website collects
This site sets no cookies. There is no sign-in, no account, no shopping cart and no payment processing on it, and no form to fill in.
Two analytics services measure traffic. Neither uses cookies, and neither tracks you across other websites:
- Swiftrics Analytics. Swiftrics is our own product, and this site is built on it. It records page views and general traffic patterns.
- Ahrefs Web Analytics, a third-party service we use to understand how people find the site. Like any web request, it receives your IP address and browser user agent.
We do not run advertising trackers, cross-site tracking, remarketing pixels or social media tracking scripts on this site.
3. If you email us
The only way this site invites you to contact us is by email, at hello@peltonsolutions.com. If you write to us, we receive whatever you choose to put in that message — typically your name, your email address, and what you are asking about.
We use it to answer you, and we keep the correspondence so that whoever picks the thread up later can see what was already discussed. We do not add you to a marketing list because you emailed us, and we do not sell or rent contact details to anyone.
4. What we do not do
- We do not sell personal information.
- We do not share it with advertisers.
- We do not build profiles of visitors.
- We do not use this site's analytics to identify individual people.
5. Your choices
- Analytics. Both services here are cookieless, so there is nothing to opt out of in a cookie banner. Browser settings, tracker-blocking extensions and Do Not Track signals will generally prevent these scripts from loading, and the site works normally without them.
- Email. Ask us to delete correspondence and we will, unless we need to keep it to resolve something ongoing or because the law requires it.
6. Children
This site is aimed at businesses. It is not directed at children, and we do not knowingly collect information from anyone under 13.
7. Changes
If we change what this site runs or collects, we will update this page and change the review date at the top.
8. Contact
Questions about this policy: hello@peltonsolutions.com
Pelton Solutions, LLC — Michigan, United States